Question 1

How do I upload my resume?

Accepted Answer

From the dashboard, click "Upload Resume" or drag and drop your file directly. We support PDF, DOCX, and TXT formats. Once uploaded, our AI analyzes your resume and provides career insights.

Question 2

How do I manage multiple resume versions?

Accepted Answer

Click "Manage Resumes" at the bottom right of your dashboard to create, switch between, or delete resume sessions. Each session represents a different version tailored to specific roles or industries.

Question 3

What file formats are supported?

Accepted Answer

We support PDF (.pdf), Microsoft Word (.docx), and plain text (.txt) files. PDF is recommended for optimal formatting preservation.

Question 4

How does the AI resume builder work?

Accepted Answer

Our AI analyzes your experience and generates a professionally formatted resume. You can create resumes from scratch using our wizard, upload existing resumes for enhancement, or manually build custom versions.

Question 5

Can I edit my resume after AI generation?

Accepted Answer

Yes. Every section of your resume is fully editable. Use our step-by-step editor to modify personal information, work experience, education, skills, and additional sections. All changes save automatically.

Question 6

How do I download my resume?

Accepted Answer

Once you finish editing, click the download button to export your resume as a PDF. The Harvard-style template ensures ATS compatibility and professional presentation.

Question 7

Can I create multiple resume versions?

Accepted Answer

Yes. Use the "Manage Resumes" feature to maintain different resume versions for various target roles. Each version is saved separately and can be edited independently.

Question 8

How do I create a cover letter?

Accepted Answer

Navigate to the Cover Letters section and click "Create Cover Letter." Fill in the company details, job description, and key points you want to highlight. Our AI will generate a tailored cover letter that you can edit and download.

Question 9

Can I save multiple cover letters?

Accepted Answer

Yes. All created cover letters are automatically saved and accessible in the "My Cover Letters" tab. You can view, edit, or delete them anytime.

Question 10

Are cover letters downloadable?

Accepted Answer

Yes. Once finalized, you can download your cover letter as a PDF with professional formatting that matches your resume style.

Question 11

How does Interview Prep work?

Accepted Answer

Select your target role and our AI generates relevant interview questions. Practice your responses and receive comprehensive feedback on your answers, including strengths and areas for improvement.

Question 12

What feedback do I receive?

Accepted Answer

After completing an interview session, you receive an overall assessment, specific strengths you demonstrated, areas for improvement, and detailed feedback for each question answered.

Question 13

Can I practice for different roles?

Accepted Answer

Yes. You can run multiple interview prep sessions for different target roles. Each session generates role-specific questions to help you prepare comprehensively.

Question 14

What subscription plans are available?

Accepted Answer

We offer a monthly plan for $29.99/month and a quarterly plan for $74.95 every 3 months. Both plans include unlimited access to all premium features and can be canceled anytime.

Question 15

How do I manage my subscription?

Accepted Answer

Go to Account Settings to view your current plan, manage billing details, or cancel your subscription. Monthly subscribers can cancel anytime while retaining access until the end of the billing period.

Question 16

What payment methods do you accept?

Accepted Answer

We accept all major credit cards through our secure Stripe payment processor, including Visa, Mastercard, American Express, and Discover.

Question 17

Can I switch between monthly and quarterly?

Accepted Answer

Yes. Navigate to the billing plans page to switch plans. Contact support at jobpivotry@gmail.com for assistance with plan changes.

Question 18

How do I update my profile information?

Accepted Answer

Click your profile icon in the top-right navbar and select "Account Settings." You can update your name, view your email, and manage subscription details.

Question 19

Is my data secure?

Accepted Answer

Yes. We use industry-standard encryption, secure Firebase authentication, and never share your personal information with third parties. All resume and career data is stored securely in the cloud.

Question 20

How do I delete my account?

Accepted Answer

In Account Settings, scroll to the Danger Zone section and click "Delete Account." This action is permanent and will remove all your data including resumes, cover letters, and session history.

Frequently Asked Questions

Getting Started

Resume Tools

Cover Letters

Interview Prep

Subscription & Billing

Account & Security

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